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An ultimate guide to product upsell of iCart Cart Drawer Cart Upsell

iCart is an all-in-one Shopify app for cart customization and conversion optimization. No need for coding knowledge is required in using iCart. iCart is developed in a way that anyone from a non-technical background can use this app.

With iCart, you can design your side cart easily with its intuitive drag and drop interface and can increase sales by showing upsells and cross-sells in it. iCart comes with multiple features that will help to boost sales of your online store. If you have not yet installed the iCart app on your store check out this guide.

Want to start upselling in your store? iCart offers a product upsell widget that will allow you to show upsells in your cart drawer.

The product upsell widget comes with the following options:

Settings

Widget heading

Widget heading helps to differentiate your widget so that you can easily identify your widget from the widget list.

Title

The title is the name of your widget that will be displayed in the cart drawer. You can show/hide the title, change the heading background color, and widget background color.

Product to display

Select product

This option allows you to select products based on the options like Shopify recommendations, the cheapest product in the cart, the most expensive product in the cart, a specific product, or a random product.

Shopify recommendations

By selecting this option the upsells shown to your customers would be Shopify recommendations.

By enabling the exclusion tags you can add the product tags which will be excluded from the upsells. In simple words the product tags that you add here would not show in the upsells to your customers.

Loader text

Loader text is the text displayed when the page loads. This option allows you to add the text that you want to show your customers.

Cheapest product in the cart

By selecting this option the product upsells widget would show the cheapest product in the cart as upselling to your customers.

Exclusion tags: By enabling the exclusion tags you can add the product tags which will be excluded from the upsells. In simple words the product tags that you add here would not show in the upsells to your customers.

When the product is tagged with exclusion tags: Hide the featured product or display an alternative product.

Let’s understand it by an example:
Exclusion tags: Bag
Bag = 250 Rs.
Shoes = 400 Rs.
Shirt = 600 Rs.

Scenario 1: Suppose the customer has added a bag, shoes, and shirt to the cart then the upsell shown to him will be the bag as it is the cheapest product in the cart.

Scenario 2: When the product is tagged with exclusion tags and hidden featured product

Suppose the customer has added a bag, shoes, and shirt to the cart and the cheapest product is the bag but as the bag is added in the exclusion tags so no product will be shown to the customer as upselling.

Scenario 3: When the product is tagged with exclusion tags and hides featured product but displays alternative product ex: shirt

Suppose the customer has added a bag, shoes, and shirt to the cart and the cheapest product is the bag but as the bag is added in the exclusion tags so as an alternative product the shirt will be shown as upselling to the customer.

Most expensive product in the cart

This option would show the most expensive product in the cart as upselling to your customers.

Exclusion tags: By enabling the exclusion tags you can add the product tags which will be excluded from the upsells. In simple words the product tags that you add here would not show in the upsells to your customers.

When the product is tagged with exclusion tags: Hide the featured product or display the alternative product.

Let’s understand it by an example:
Exclusion tags: Shirt
Bag = 250 Rs.
Shoes = 400 Rs.
Shirt = 600 Rs.

Scenario 1: Suppose the customer has added a bag, shoes, and shirt to the cart then the upsell shown to him will be the shirt as it is the most expensive product in the cart.

Scenario 2: When the product is tagged with exclusion tags and hidden featured product

Suppose the customer has added a bag, shoes, and shirt to the cart and the most expensive product in the cart is a shirt but as the shirt is added in the exclusion tags so no product will be shown to the customer as upselling.

Scenario 3: When the product is tagged with exclusion tags and hides featured product but displays alternative product ex: shoes

Suppose the customer has added a bag, shoes, and shirt to the cart and the most expensive product is the shirt but as the shirt is added in the exclusion tags as an alternative product the shoes will be shown as upselling to the customer.

Specific product

This option allows you to select a specific product as the upsell in the cart drawer. And if the product is in the original cart then you can select any of these options: you can display an alternative product, display the selected product anyway, or hide the featured product.

Let’s see an example of this:

Select featured product: bag

Scenario 1: If the product is in the original cart then display the selected product anyway

Suppose the customer has added a bag, shoes, and shirt to the cart, and then the upsell shown to him would be the bag as it is selected as the featured product.

Scenario 2: If the product is in the original cart then hide the featured product

Suppose the customer has added a bag, shoes, and shirt to the cart and the featured product bag is already in the cart so it will hide the featured product and no product will be shown to the customer as upselling.

Scenario 3: If the product is in the original cart then display the alternative product

Suppose the customer has added a bag, shoes, and shirt to the cart and the featured product bag is already in the cart so it will display an alternative product as the upsell to the customer.

Random product

Selecting this option allows you to show a random product from a specific collection.

And if the product is in the original cart then you can select any of these options: you can display alternative products, display selected products anyway, or hide featured products.

Let’s see an example of this:
Select product collection: Clothing
Product with a tag: Shirt

Scenario 1: If the product is in the original cart then display the selected product anyway
Suppose the customer has added 3 products and the upsell shown to him would be the shirt even though it is already in the cart.

Scenario 2: If the product is in the original cart then hide the featured product

Suppose the customer has added 3 products and if the shirt is already in the cart then it will hide the featured product (shirt). In short, no upsell will be shown to the customer.

Scenario 3: If the product is in the original cart then display the alternative product
Suppose the customer has added 3 products and if the shirt is already in the cart then an alternative product will be shown to the customer as the upsell.

Product title

The product title is the name of the product. This option allows you to change the title of the product upsells in the cart drawer.

Product title color

This option helps you to change the title color of the product shown as upsell in the cart drawer.

Product options

Show variant selection

Enabling this option will allow you to display the variants of the product in the cart drawer.

Show quantity picker

This option allows you to display the quantity picker for products in the cart drawer.

Show vendor

This option allows you to show the name of the vendor of the product in the cart drawer.

Vendor color

With this option, you can change the color of the text of the vendor name.

Discount

By enabling this option you can offer a discount to your customer.

Discount type

This option allows you to select the type of discount you want to offer your customers. Basically, you can select any of the 3 options from this: free shipping, percentage, or fixed amount. Let’s see one by one how all these options work.

Free Shipping

So you have set the type of discount as free shipping. Now enter the amount that the cart must contain. Remember the total cart amount that you add should be 1 or greater than 1.

Let’s see an example:

So if you have added the cart total amount of 100 and if your customer’s total cart amount is 100 or greater than 100 then he will get free shipping on his order. And this benefit is not for a specific customer instead this discount will be visible to all customers and those who satisfy this condition can get free shipping.

Percentage

Select the type of discount as a percentage, and enter the discount value that you want to give your customer.

For example,
Suppose you have entered the discount value as 5% and if the customer’s cart value is Rs. 100 then he will get a 5% discount ie. Rs. 95 will be his total cart value. So the total revenue generated by iCart would be Rs. 95.

Fixed amount

Select the discount type as a fixed amount, and enter the discount value that you want to give your customers.

Suppose you have entered the discount value as 10 and the cart value should be above 100. So if your customer’s cart value is above Rs. 100 then he will get a discount of Rs. 10 i.e he needs to pay only Rs. 90. So now his total cart value is Rs. 90 which is the revenue generated through iCart.

And this benefit is not for a specific customer instead this discount will be visible to all customers and those who satisfy this condition can avail of this discount.

Discount name

The discount name will be the tag added to the card drawer as a upsell deal that you are giving to your customer.

Time limited offer

If you want to give a specific time for the offer then you can enable/disable it. By enabling it you can set the timer duration for the offer which would be seen by your customers. Also, you can change the placement of the timer title, location of the timer, timer text color, and timer background color.

When timer runout

When the timer expires you can set the following options to hide the widget, show a message and disable the ATC button, hide the timer, and reset the timer.

Timer expired message text

This option allows you to add the text that you want to show your customer when the timer expires.

Prices to display

With this option you can select the prices of the product for upsells that you want to show to your customers like store price only, store compare to price and store price, store compares to price and price including discount, store price, and price including discount.

Compare to price color

With this option, you can change the color of the compare to price text in the cart drawer.

Selling color

This option allows you to change the color of the selling price of the product upsells in the cart drawer.

Add to cart button

Under this option, you can change the text of the add to cart button, the background color of the button, and the text color of the button.

Rules

Rules are used to hide/show the widget. Once the discount is applied using rules then it will not get removed automatically using any rules. This option allows you to change your upsell offers based on different parameters like:

Parameter

You can change the upsell offer based on different parameters like cart sum, number of items in the cart, a specific item, a specific collection, product tags, and user location.

Condition

You can set the condition from any of these options: greater than lesser than, or equal.

Value

Here you can enter the value that your customer’s cart must contain. Now let’s jump into an example to understand how these conditions work. Basically, this Rules option provides you 2 conditions i.e, AND, OR.

First will see how AND condition works:

Suppose parameter > cart sum, condition > is greater than, value > 300
AND
Parameter > a specific item, condition > is in the cart, value > shirt

So in this scenario, if both conditions meet the customer’s cart i.e if his cart sum is greater than 300 and one of the items added to his cart is a shirt then the product upsell widget will be visible to him.

Similarly, it works for other parameters too in AND condition.

Now let’s see how OR condition works:

Suppose parameter > number of items in cart, condition > is greater than, value > 2
OR
Parameter > a specific item, condition > is the only item in the cart, value > shirt

So in this scenario, if any of the conditions meet the customer’s cart i.e if the number of items in his cart is greater than 2 or the shirt is the only item his cart contains then the product upsell widget will be visible to him.

Remember after applying any options click on the Save button.

After adding this widget to your store it may look like this as shown in the screenshot below:

product-upsell-widget

Delete widget

If you want to delete the widget then click on the delete widget button.

To know more detail about the product upsell widget please refer to the below video tutorial.

Sajini Annie John

About the author

Meet Sajini, a seasoned technical content writer with a passion for e-commerce and expertise in Shopify. She is committed to helping online businesses to thrive through the power of well-crafted content.

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