Sometimes, customers place orders without selecting a delivery date and time. This usually happens when they use express checkout options (like Apple Pay, Google Pay, Shop Pay, PayPal, etc.) directly from the cart page. Here’s how:
How Delivery Selection Gets Skipped:
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A customer adds a product to the cart and lands on the cart page.
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The cart page shows express checkout buttons below the standard “Checkout” button.
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The customer uses one of these fast checkout options (e.g., Apple Pay or PayPal).
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Since the delivery date and time are usually selected before the standard checkout, these express checkouts bypass that step, leading to orders without delivery info.
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This often causes confusion—customers think they selected a delivery date because they saw the option but didn’t complete the step.
How This Feature Helps:
The “Hide Additional Checkout Button” option prevents this issue by temporarily hiding express checkout buttons until a customer selects a delivery date and time.
Steps to Enable the Feature:
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Log in to your Shopify admin panel.
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Go to the Apps section and open the Stellar Delivery Date & Pickup app.
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Navigate to Settings > General Settings.
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Find and check the box for “Hide Additional Checkout Button”.
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Save the settings.
What Happens When This Option Is Enabled?
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All selected express checkout buttons will be hidden from the cart page until the customer chooses a delivery date and time.
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Once the delivery info is selected, those buttons become visible again, allowing the customer to complete a fast checkout with the correct delivery information included.