Why am I getting an “App Is Not Compatible” Error in the app?

Encountering an “App Is Not Compatible” error can be frustrating. This article will explain why you might face this error and what you can do to address it. Our app is designed to integrate seamlessly with Shopify Advanced or Higher plans or Shopify plan with yearly billing, or carrier service feature has been added to the store for a monthly fee, and this guide will help you understand how compatibility plays a role in your app experience.

App compatibility error - Rates By Zipcode

This error message usually appears when the app you’re trying to use encounters compatibility issues with your Shopify plan. It indicates that your current Shopify plan might not support the smooth functioning of the app.

Our Rates By Zipcode iWeb app is specifically designed to work seamlessly with Shopify Advanced or Higher plans or Shopify plan with yearly billing, or carrier service feature has been added to the store for a monthly fee. While compatibility with other plans might be limited, our priority is to provide the best experience for users on these specific plans.