Privacy Policy

Identixweb is a leading IT company that started in 2015 providing a wide range of services like web design, development, Shopify, WordPress, PHP, Magento. Apart from that, we have our ownShopify apps which are in demand today. The following privacy policy will provide detail information about when and why we collect your data, how we use it. This Privacy Policy is created to make you clear how we collect and store your personal information – whether you are a merchant or end-user that uses our apps or services. By using any of our apps or services you are agreeing to our terms and policies. By signing up for services you are agreeing to be bounded by these Privacy Policies. We reserve the right at any time, at our sole discretion and without prior notice, and your continued access or use of the services signifies your acceptance of the updated or modified Privacy Policy. If the modified Privacy Policy is not acceptable to you, please do not use the services. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or filling any form on our website, you may be asked to enter your name, e-mail, phone number, address or other details to help you with your experience.

How do we use your information collected from the website?

We may use the information to contact, locate or to identify an individual in context.

Information the App Collects

1. Access Orders

Privacy matters! Every customer needs to know why, how their information is collected and how they are used. When you install the App, we are automatically able to access certain types of information from your Shopify account. When you access our app or through any interaction, we may ask you to voluntarily provide us certain personal information to identify you uniquely. We mainly collect information like Order ID, customer name, email-Id, product, product quantity, date of order. All the information that our application use is limited to you. We mainly collect this information to perform functionality in the app. This information enables us to power our Customer Relationship Management by syncing all past orders.

2. Access Store Information

To use the services you must first accept our Privacy Policy. We collect your name, email-id, address, phone number, store URL. We access the store information to make any changes in the settings easily. By accessing your store URL we can easily modify and improve our services without affecting the other functionalities.

3. Access Customers Information

We collect this information when you use or access a store that uses our services, such as when you visit a merchant’s site, place an order or sign up for an account on a merchant’s site. We collect our customer’s name, email, shipping and billing address, payment details, phone number, information about you initiate, and information about Shopify supported merchant stores that you visit and information about the device and browser you use. We collect this information in or to provide the services including supporting and processing orders and to operate the app. Apart from that, we use some of the personal information you provide us to send you our newsletter or other communications we think will be of interest to you, including about products, services, promotions, and news.

4. Access Products – Collections

We collect information like Title, product ID, type, vendor, collection, image, weight, variant, pricing, tag, inventory, and shipping. We collect and store this information to make the process of filtering the categories simple without any confusion.

5. Access Shipping Information

We access information like shipping ratesto make easy for us to provide any update in the Shipping rates.

How Do We Use Your Personal Information collected from the app?

We utilize the personal information we gather from you and your customersto give the service and to operate the app. Moreover, we utilize this personal information to speak with you, streamline or improve the application and furnish you with data or promoting identifying with our products or services.With your permission, we may send you emails about our store, new products,new services and other updates. We share your personal information with our partner and child company in cases where they need for development purposes.

Third-party service

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. Additionally, if you are a European resident we note that we are processing your information to fulfill contracts we might have with you.

Data Retention

When you place an order through the site, we will maintain your order information for our records for at least 30 days unless and until you ask us to delete this information.

Your Consent

By using our site, you consent to our websites privacy policy. This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to this Privacy Policy

We reserve the right, in our sole discretion, to change, modify, add or remove portions of this policy at any time. Any changes or updates will be effective immediately by sending a notification to all registered users via email regarding such an update. You should review this notice regularly for changes. Your continued use of our app or services following the posting of any changes to this notice means you accept such changes.

Applicable Law and Jurisdiction

This Privacy Policy shall be governed by, constructed and entered in accordance with the laws of the Republic of India, without regard to choice of law or conflict of law provisions thereof. All disputes with respect to this Privacy Policy shall be brought and heard in the courts situated at Surat, India.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@identixwb.com.